jet7 Privacy Policy — Your Information, Our Responsibility

Jet7 (referred to as "we", "us", or "the platform") is a trusted online gaming service provider. We believe protecting your personal data is not just a legal obligation — it is our ethical responsibility. This Privacy Policy explains what information jet7 collects, how it is used, and how it is kept secure.

By using any jet7 service, you are considered to have accepted this Privacy Policy. Please read it carefully before registering on the platform. If you have any questions, our support team is always ready to help.

This policy applies to the jet7 website, mobile application, and other digital platforms. We reserve the right to update this policy at any time and will notify you of any changes accordingly.

Jet7 only collects data that is necessary to provide services, ensure security, and meet legal obligations. We never collect unnecessary or excessive information.

• Details submitted at registration — name, email, mobile number, and password.
• Copies of national ID or passport submitted during KYC verification.
• Payment method details used when making deposits and withdrawals.
• Log data and cookies collected automatically while you use the platform.
• Information provided when contacting the support team.

Jet7 collects information in several ways. Some data is provided directly by you, while other data is collected automatically from your device or browser. The main collection methods are outlined below:

• Direct Input: Information you provide during registration, login, profile updates, or support chats.
• Automatic Collection: Technical data collected via cookies, session trackers, and log files.
• Payment Processors: Information required when transacting via bKash, Nagad, or Rocket.
• Third-Party Verification: Verifying information through authorized agencies for age or identity verification purposes.
• Device Information: Device identifier information collected automatically from your mobile app or browser.

Jet7 uses your collected data for the purposes listed below. In every case, our goal is to improve your experience and ensure your security.

• To create and manage your account and ensure its security.
• To process all financial transactions, including deposits and withdrawals.
• To complete age verification and KYC (Know Your Customer) processes.
• To recommend games and offers tailored to your preferences.
• To prevent fraud, money laundering, and unauthorized access.
• To provide customer service and technical support.
• To ensure legal and regulatory compliance.
• To keep you informed about relevant promotional offers and bonuses (based on your consent).
• To analyze and improve platform performance.

Jet7 does not sell or unnecessarily share your personal data with third parties. However, limited data sharing may be required in certain circumstances:

• Payment Providers: With authorized payment providers such as bKash, Nagad, and Rocket to process transactions.
• Identity Verification Agencies: With authorized verification agencies for completing the KYC process.
• Legal Authorities: In response to a court order or a lawful request from law enforcement.
• Technology Partners: With technology service providers essential to platform operations — all of whom operate under strict confidentiality agreements.

Outside of the situations listed above, your explicit consent will be obtained before your data is shared with any other party. All third-party partners are required to comply with our privacy standards.

Jet7 uses industry-leading security technology to protect your data. Our security infrastructure is continuously updated to address emerging threats.

• 256-bit SSL Encryption: All data transmissions are carried out through encrypted channels.
• Two-Factor Authentication (2FA): An additional layer of security when accessing your account.
• Firewall Protection: Advanced firewall systems to prevent unauthorized access.
• Regular Security Audits: Regular system audits conducted by independent third-party experts.
• Data Backup: Regular backups are maintained on secure, encrypted servers.
• Access Controls: Only authorized personnel are permitted to access the information they need.

Cookies and similar tracking technologies are used on the jet7 website and app. Cookies are small text files stored on your device that help the platform remember your preferences and improve your experience.

• Essential Cookies: Required to maintain your login session and ensure account security.
• Functional Cookies: Used to remember your language preference and settings.
• Analytics Cookies: To understand how the platform is used — entirely through anonymized methods.
• Promotional Cookies: To deliver relevant offers (based on your consent).

You can control or disable cookies through your browser settings. Please note that disabling essential cookies may affect the functionality of certain platform features.

As a jet7 member, you have several important rights over your personal data. We respect these rights and are committed to assisting with any request.